PACKED WITH FEATURES

Enterprise ready, people friendly. Support your customers by
answering all their questions and enable self-service


CREATE
MANAGE
TRANSLATE
PUBLISH

CREATE CONTENT

 Your content is future-proof, robust, and consistent.

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TOPIC BASED AUTHORING

Create content as small modules and reuse in publications and between products.

BUILT-IN EDITOR

Use the Markdown-based built-in editor to create or edit content, anywhere, on any device.

DRAG & DROP COLLECTIONS

Use drag & drop to create publications or reusable modules and form your publication.

CLONE AND REUSE

Clone or reuse modules using drag & drop within collections and categories.

MEDIA LIBRARY

Use the media library to store reusable images, videos and other media used in topics.

PHRASE LIBRARY

Use the phrase library to create and manage standard phrases used in topic content.

TEMPLATES

Use the template library to create and manage templates used in topics as reusable items.

COLLABORATION

Collaborate when creating content using collaborative authoring and comments.

REVIEW

Use the review functionality to share content for review and receive review comments.

MANAGE CONTENT

Experience full control with a CCMS.

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CONTENT IN CONTEXT

Ensure that your teams and customers always get the correct and latest information.

TAXONOMIES

Use categories, facets and facet values to find and reuse information components.

VERSION MANAGEMENT

Get control of information versions, manage releases and publications.

BASELINES

Use baselines to get an overview of connected topics and resources. 

ANALYTICS

Use the 30 built-in analytics rules to uphold business rules on top of your information.

WHERE USED

Use the where used queries to locate where reusable components are used.

TRANSLATE CONTENT

Manage translations, not files.

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LANGUAGE MANAGEMENT

Get full control of translations and languages variant using detailed status overview.

XLIFF

Exchange XLIFF translation packages with translation agencies.

TRANSLATION JOBS

Use the concept of translation jobs to get full control of the status of translation packages.

ANALYSIS

Use translation analysis to identify information needed to be translated.

EXPORT

Export translations using XLIFF packages containing relevant reference information.

IMPORT

Import translation packages created by translation agencies using a standard wizard.

PUBLISH CONTENT

Write once, publish everywhere.

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MULTI CHANNEL

Publish to PDF, HTML, XML, desktop, tablets, mobile devices or even your own product.

RENDERPOINT/TOPICPACK

Use metadata and taxonomies to  publish product specific and relevant information.

API

Build custom integrations and connect any application using the open APIs.

FIND WHAT YOU NEED

Give your customers what they want – immediate answers to their questions.

PUBLIC, PRIVATE OR BETWEEN

DocFactory makes it easy to have fully private, fully public, or hybrid communities.

SECURITY

Protecting your information is our top priority. With SSL, data is sent over secure connections.

REQUEST A DEMO

We will contact you shortly to setup a demo session.

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DOCFACTORY

Strengthen your product value and improve the customer experience by delivering personalized, relevant and easy-to-find answers to your customers questions.