free bootstrap templates

CUSTOMER CASE

INTERNATIONAL CARMAKER

In the recent years, the concept of a car and transportation has been reconsidered. A vehicle is no longer just a mechanical device. It becomes digital, integrated with information and communication. It becomes essential to provide updated and relevant information to the driver to help study interior and exterior car features, understand general driving principles, familiarize oneself with the cockpit controls and the multimedia system options.

THE CHALLENGE

For users of complex products or systems, like cars, understanding the functionality is key. And, for companies developing complex products or systems, providing right information to users has always been important when generating the most possible value.

User information does not only need to be correct, relevant and updated, it must also be well structured, easy to find and, last but not least, easy to understand, in the correct language and presented in the right context.

With digital distribution, user information can be relayed to drivers integrated into the car itself when driving and via the mobile phone or the web when not driving. The driver have access to up-to-date information when it is needed, tailored to the specific needs and to the specific car.

THE SOLUTION

The secret lies in the distribution platform.

Docfactory together with TopicPack enables a cloud-based distribution platform with a focus on the creation, management and distribution of user information. The platform is used to distribute user information through in-car applications, mobile apps and web sites to all corners of the world. The solution allows drivers to access information about their specific car, wherever they are, driving or not.

Using TopicPack, car specific information packages are automatically created and deployed in a cloud-based service, allowing in-car services, web services and app services to subscribe and recieve new or updated information packages.

THE RESULT

A cloud-based platform for the creation, management and distribution of user information packages to in-car services, web services and app services to help the driver study interior and exterior car features, understand general driving principles, familiarize oneself with the cockpit controls and the multimedia system options.

By using Docfactory and TopicPack as the distribution platform the carmaker gets lower costs for information distribution and no printing costs, but may also use tools to analyse driver behaviour based on how they search and access information. Using this valuable knowledge about the driver, the carmaker gets valuable insights which can be used to improve user information or target specific offers to the driver.

Mobirise

CONTACT

Johnny F├Ągersten
johnny.fagersten@sigmatechnology.se
+46 70 280 60 19