PROFESSIONAL SERVICES

We work for you.


Professional services that meet your needs, every step of the way. 
Whether you need a little guidance or a lot, we can help you make
the most of your time and resources.



SOLUTION DELIVERY FRAMEWORK

A framework of services and support led by experts.

Preparation services

- Identify internal and customer requirements.
- Review internal and customer goals.
- Review internal and customer processes.
- Answer your customer questions.

Discovery services

- Strategic consulting.
- Solution consulting.
- Technical consulting.
- Information architecture consulting.
- Visual design consulting.

Implementation services

- Solution configuration.
- Visual design implementation.
- Training sessions.
- Development.
- Integrations.
- Q&A.

Engage & evolve services

- Ongoing engagement.
- Ongoing adoptions.
- Training sessions.
- User assistance.
- Q&A.

JUMP START PACKAGES

Our Jumpstart packages get you up and running in no time.

JSP LIGHT

SEK 20 000

  • Design
    Customization
    Training
    Support

  • 25 hours

JSP BASIC

SEK 50 000

  • Design
    Customization
    Training
    Integration
    Support
  • 60 hours

JSP ENTERPRISE

SEK 160 000

  • Design
    Customization
    Training
    Integration
    Support
  • 200 hours

JSP ULTIMATE

GET A QUTE

  • You decide




  • Quote

USER ASSISTANCE

Your dedicated support person in a package.

  • PERSONAL - You get personal user assistance by a dedicated person with deep knowledge abour your Docfactory instance and information architecture.
  • FLEXIBLE - A fixed set of hours which you can decide to use monthly or save for the future when assistance is required. At any moment, the user assistance can be cancelled.
  • ATTRACTIVE - One personal singel point of contact, off-site or if required, on-site to assist your organisation in the daily work to support your customer.

User assistance package SEK 5 000 per month. Dedicated personal user assistance 8 hours each month. Hours can be used monthly or saved between months.

OTHER SERVICES

Let us know what we can do to help you out.

TRAINING

Basic training: Basic training focuses on how to get started setting up your Docfactory environment and learn the basic functions in Docfactory.

Advanced training: Advanced training brings you in-depth coverage of all functions and modules in Docfactory.

Developer training: Developer training focuses on how you can customize Docfactory including API customization.

Custom training: We create and tailor the traning session to your needs and match the look and implementation of your Docfactory instance.

BUCKET OF HOURS

You have a wish list of enhancements and customizations. We are here to help you get them done. Purchasing a bucket of hours saves you time and money.

Our project managers will keep you up-to-date on how many hours each project will take and what you have left for the year in your dedicated project space.

Services are available from SEK 950 per hour.

CUSTOMIZATION

Docfactory already works on many devices. Responsive design automatically adjusts the layout depending on the size of your screen. We have already optimized layouts for desktop and tablet-sized screens.

Adding responsive design will optimize your layout for each device and your content will automatically resize to fit your screen.

We can even create a custom app if that is your choice.

AUTHENTICATION

Out-of-the-box support for Google/Windows Live authentication providers. With Docfactory Single Sign-On, you can establish hybrid logins allowing you to manage your employees through AD, while giving access to external parties, like clients, auditors and partners, through the use of their Google/Windows Live provider. It is built right in, no hacks or third party tools required.

We can integrate in a few ways: Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), Active Directory Federation Services (ADFS).

One time fee, and you will be able to manage all user accounts and passwords through your existing Active Directory (AD) structure.

MULTILINGUAL

UI translations
You might be working with team members, partners and customers across the globe. To make this easier, Docfactory has multilingual support built in - allowing you to select a language for the user interface. Adding a language is easy and it is only SEK 500 per language per month.

Content translation
If you are working with international customers and partners, you can also maintain and translate your content. Either you crowd source your translations by letting users translate the content, or you use the translation export/import services to let outside agencies translate your content.

CONSULTING

Our services team is available after your launch too. We are always available to help you make any changes you may need as your business evolves.

Review your architecture. We are available to help you with what is working and what is not working, to help things run better. We can discuss everything from design, structures, permission models to naming conventions.

Update your look and feel. Keeping up to date with your brand is important. Many clients choose to do additional branding for their DocFactory site to ensure recognistion.

Full project management is available during all our engagements, ensuring that you can focus on the work at hand.

Please contact us if you are intrested in consulting services and get a quote. Services are available from SEK 950 per hour.

REQUEST A DEMO

We will contact you shortly to setup a demo session.

Mobirise
DOCFACTORY

Strengthen your product value and improve the customer experience by delivering personalized, relevant and easy-to-find answers to your customers questions.