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CUSTOMER CASE

TOYOTA MATERIAL HANDLING

Toyota Material Handling Logistics Solutions’ challenge was to create a single source of information about the company’s products that can be easily updated and accessed by deployment and sales team. 

ABOUT TOYOTA MATERIAL HANDLING

Toyota Material Handling is the global leader in material handling offering a wide range of warehouse equipment, automated guided vehicles (AGV) and counterbalanced forklift trucks produced by the Toyota Production System (TPS) quality standards.

Toyota Material Handling Logistics Solutions  (TMHLS) is a central part in development and innovation work at Toyota Material Handling, developing solutions within automation, telematics, software development, and warehousing.

THE CHALLENGE

THMLS offers logistics solutions to variety of customers in different verticals. Following the Kaizen practice, THMLS sought to standardize product information about their logistics services and optimize the way information is stored, updated, and distributed across all its sales organizations in Europe. 

Sigma Technology’s Role and Responsibility

Sigma Technology information engineers have conducted SPI (System, Process and Information) analysis of the client’s products. The findings from the analysis helped the team to create a structured concept for information storage and distribution.

Sigma Technology information engineers populated a content database with the relevant product information for Toyota Material Handling’s different logistics solutions.

Sigma Technology team has created a Single Source of Truth for Toyota Material Handling using DocFactory CMS. The platform is used for management and distribution of technical information.

THE RESULT

All Toyota technical information is now available through the web-based portal in DocFactory that is easily accessible from any device. All information updates are seamless and maintenance time for the information distribution and management is optimized. Toyota Material Handling uses DocFactory for all parts of their automation solution, including AGV, peripheral components, server software, and support services.

Mobirise

CONTACT

Johnny Fägersten
johnny.fagersten@sigmatechnology.se
+46 70 280 60 19