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OnRobot is a leading provider of collaborative applications and automation solutions. Their vision is to be a One Stop Shop for collaborative applications and provide products that are easy to use and integrated. With continuously expanding documentation, they were looking for a scalable and flexible solution to gather all the product information in one source.
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Being new, innovative, and daring, Lynk & Co didn’t just want to stick to the traditional format of a printed manual in the glove box. Sigma team has supported Lynk & Co in providing a total experience for the user guide to be released together with the car's launch on the European market. The experience includes an interactive user car guide, an Android car app, and a smart content management system.
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Deliver effortless self-service with contextual content to your customers.
Deliver personalized, relevant and easy-to-find answers to your customers questions in your documentation portal, community, support site, or in your product.
Strengthen your product value and improve the customer experience by understanding how customers are engaging with your content.
Boost productivity, increase self-service, improve engagement and make your customers customer happy.
Experience a cloud-based CCMS platform with everything you need in one tool.
Authoring, content management, versioning, branching, release, publishing, translation management, and much more. And it is all stored, updated and delivered continuously in the cloud.
Embed your information inside your product as contextual help. Any assistance that your users need can be found in real-time.
Use your existing content and serve the exact snippet your users need, in the right language, at the right time and place they need it, right within your product interface.
Connect structured and unstructured content stored in any format, and in any application using Renderpoint or Topicpack.
From manuals to API documentation, your customers will have one consistent, reliable and easy-to-access place where they can instantly find the product answers they need.
Deliver the ultimate customer experience by ensuring that the content they receive is accurate and up to date.
Offer consistent and always updated product answers, even right inside your product interface, when your customers need it most.
A native cloud-based CCMS platform where all content is secured, updated and delivered continously in the cloud.
Use the browser-based interface to author, review, manage, translate and publish your technical information.
Use Renderpoint or TopicPack to deliver data driven content or information packages to customers.
Deliver personalized, relevant and easy-to-find answers to your customers questions using multi-channels.